• Webinar NG9-1-1

Webinar: NG9-1-1 – Your Efforts to Ensure 9-1-1 Continuity & Innovation in Your Community

*Please note the webinar will only be offered in English**


Participants will:

  • learn about critical milestones in the NG9-1-1 implementation process
  • learn about upcoming innovations in 9-1-1 capabilities (e.g. real-time text messaging)
  • obtain insight on what others are doing, and what they should be doing, to be ready for this critical change
  • become familiar with new functionality between tri-services with respect to emergency management


Target Audience

  • Tri-service emergency management agency personnel, particularly those involved in implementing preparations for the NG9-1-1 transition:
    • police services
    • fire departments
    • ambulance / paramedic services
  • Public Safety Answering Points who receive 9-1-1 calls.


Featured Presenters

Kerry Murray-Bates, Manager - Communications Services
Toronto Police Service

Chris Kellett, Chair
CRTC Emergency Services [E9-1-1] Working Group (ESWG)

Eric Janus, Operations Manager
Communications Centre
Ottawa Police Service

Megan B. Pajak, MBA, PMP, ITIL, Program Manager
NG9-1-1 & Robotic Process Automation
Toronto Police Service

Nick Mohamed, NG9-1-1 Manager
York Regional Police

Daphne DeJong, Project Manager
Ontario Provincial Police

Mike Webb, Chief Innovation Officer
ECOMM 9-1-1

Jasmine Bradley, Director of Corporate Comunications
ECOMM 9-1-1


Date: Wednesday, March 24, 2021

Time: 13:30 to 15:30  Eastern Time

Cost: $100 (plus applicable taxes)